If you wish to request a specific room such as low floor, high floor, particular views, or a specific building, please be aware that there will be an administrative fee of 25 euros for each request. For corner rooms, the fee is 50 euros, and for rooms on the same floor, the fee is 15 euros per booking reference.
Please note the following definitions for floor preferences:
- Low floor: Floors 1 to 4 (there are no ground floor rooms at Club Mac)
- Middle floor: Floors 5 and 6
- High floor: Floors 7 to 10
It is important to understand that while we strive to fulfill all special requests, they cannot be guaranteed. The respective fee will only be charged if your request is successfully granted.
Please email us at booking@clubmac.es with your requests.