Help Desk

Manage your booking 12

• Upgrades
• How do I pay my balance?
• Modifications
• How can I add a person to my booking?
• Cancellation

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Making a booking 15

• What is not free at Club Mac?
• How much payment is required to make a booking?
• Can I pay in Sterling?
• Do you have single rooms?
• What cards are accepted on your website?

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Arrivals and departures 11

• Will there be any food available if I arrive late?
• How can I speed up the check in process?
• What time is check in?
• At what time do we have to check out?
• Will reception be open during the night?

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