Making a booking

What is not free at Club Mac?
Please note that the water park is not owned by the hotel and that our agreement with them is only for free entrance. Drinks, food or sunbeds are therefore ...
Sat, 1 Feb, 2020 at 8:50 AM
Can I book a room for 6 people?
No sorry, our biggest room, the family suite, has a maximum capacity of 5 people including babies. You would need to book two rooms. Unfortunately we cannot...
Thu, 14 Feb, 2019 at 6:43 PM
How much payment is required to make a booking?
If you book directly or on our official website, we require only a 10% deposit, rest can be paid on arrival at the hotel. Of course if you wish, you can cre...
Sat, 3 Nov, 2018 at 8:39 AM
Can I pay in Sterling?
Please note that the amount shown on the website in euros is the price, we allow you to see the price in other currencies as an orientation, but please take...
Wed, 31 Jan, 2018 at 11:56 AM
Do you have single rooms?
We do not have single rooms and our website prices single occupancy at the same price as double occupancy, as that is the minimum required. 
Wed, 31 Jan, 2018 at 11:39 AM
What cards are accepted on your website?
We accept Visa, Mastercard, AMEX or Maestro. Please note that your card must be 3D Secure, meaning that you have to enter a password to confirm your identit...
Wed, 31 Jan, 2018 at 11:54 AM
Can I cancel free?
Despite the fact that we require a deposit of 10% of the total to make a booking, if you cancel at least the day before departure you will be refunded your ...
Wed, 31 Jan, 2018 at 4:44 PM
What is your children's age policy?
Children are considered to be up between the ages of 2 and 14 for new bookings. Babies under 2 years of age don't pay. If you have a child over 2 that ...
Sun, 16 Jun, 2019 at 11:46 AM
From which date should I book if I am arriving in the middle of the night?
You should book from the day before if you wish to check in during the night, even if it is already a new date, because check in starts at 2pm. If you book ...
Thu, 14 Feb, 2019 at 1:45 PM
I can't find availability on your website, have you got any rooms available?
Please, take into account that all the availability is always on our official website. If a certain room type does not come up on your search or if you don...
Thu, 14 Feb, 2019 at 3:29 PM