Help Desk

We have a restaurant open for late dinner (fast food style) until midnight. After that there is tea, coffee, water and juices from the 24 hours machines loc...

Before arrival you can email us and we will send you a personalised link for your booking where you will be able to give us all your details and save time a...

Check in is from 2pm. If you arrive earlier, please come to the reception desk in the Marte building and we will do the paperwork and give you access to our...

Check out is at 11am. There is a luggage room and showers and changing facilities at your disposal - for further details please speak to the reception team ...

Yes, our reception is manned 24/7 so you can check in at any hour of the day or night. Please note the booking must be confirmed for the previous day in cas...

Late check out is only confirmed the day before departure subject to availability. If a late check out was not possible we offer luggage room and changing f...

Unfortunately not. A night book runs from 2pm to 11am the next day, so if you booked from the day after, you would not be able to check in until 2pm that da...

Please inform reception the day before and the restaurant will open a bit earlier for you. Earliest opening time is 6am on special cases, only continental br...

Club Mac offers currency exchange at reception. Please note it is subject to a 2% commission on cash , with a minimum commission of 2.50 euros. We only exch...

To check weather averages per month of the year please visit https://www.clubmac.es/blog/whens-the-best-month-to-holiday-at-club-mac/   https:/...